Terms and conditions of use

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These terms set out the agreement between you and the Lotto24 information portal at lotto24-online.com.de. By accessing or using this site, you accept them in full. If you disagree with any part, you must stop using the site immediately.

How this site operates

This portal provides independent information and editorial content about Lotto24, the online gaming operator licensed by the Gemeinsame Glücksspielbehörde der Länder (GGL). We are not affiliated with, operated by, or formally endorsed by Lotto24 AG. We do not process registrations, handle deposits or withdrawals, or provide customer support for player accounts. Any interaction with the operator's own platform — signing up, funding an account, claiming a bonus, or contacting their support team — takes place on their own site, not ours.

The material here is published for informational purposes only. It does not constitute financial advice, legal counsel, or a recommendation to gamble. We present facts about the operator's offering as we understand them at the time of publication, but terms, limits, and promotions can change without notice. Always read the operator's own terms and bonus conditions before committing money.

Who may use this site

Access is restricted to individuals aged 18 and over (18+). By continuing, you confirm you meet this requirement and that online gambling is legal in the jurisdiction from which you access the site. If you are unsure, seek independent legal advice before proceeding. We are not responsible for verifying the legality of gambling in every region; that responsibility sits with you.

You may not use this site to engage in any unlawful activity, to distribute malicious software, to impersonate another person, or to violate the intellectual property rights of others. We reserve the right to block access or remove content that breaches these terms, without prior notice and without liability.

Intellectual property and content ownership

All text, images, graphics, design elements, logos, and code on this site are owned by lotto24-online.com.de or licensed to us, and are protected by UK and international copyright law. You may view and print pages for personal, non-commercial use, but you may not reproduce, distribute, modify, or republish any material without our written permission. This includes scraping content for republication elsewhere, whether manually or via automated tools.

Third-party trademarks — including the Lotto24 brand name, operator logos, game provider marks, and payment-method badges — remain the property of their respective owners. Their appearance here is for identification and informational purposes only, and does not imply endorsement or partnership unless explicitly stated.

User-submitted content

If you submit content to us — a question via the contact form, a comment, or any other material — you grant us a non-exclusive, royalty-free, perpetual licence to use, edit, and publish it. You confirm that the content is your own, does not infringe the rights of any third party, and does not contain unlawful, defamatory, or obscene material. We reserve the right to remove or edit submissions at our discretion.

Limits of our responsibility

We aim to keep the information on this site accurate and up to date, but we make no warranties about its completeness, reliability, or suitability for any particular purpose. Operator terms, bonus conditions, withdrawal limits, and payment methods can change without notice, and we cannot guarantee that every detail here reflects the current state of the operator's offering. Use the information at your own risk.

To the fullest extent permitted by law, we exclude all liability for any loss or damage — direct, indirect, or consequential — arising from your use of this site or your reliance on its content. This includes, but is not limited to, losses resulting from inaccurate information, technical failures, interrupted access, or decisions made on the basis of material published here.

We are not liable for the actions or omissions of Lotto24 AG, its payment processors, or any third party linked from this site. If you experience a problem with the operator — a disputed withdrawal, a bonus that was not credited, or an account that was closed — your dispute is with them, not with us. Contact their support team at [email protected] or via their hotline on 040 299 960 996 (Monday to Saturday, 10:00 to 19:00).

This site contains links to external websites, including the operator's own platform, payment providers, responsible-gambling organisations, and regulatory bodies. We provide these links for convenience, but we do not control their content and are not responsible for it. A link does not imply endorsement. Once you leave this site, the terms and privacy policy of the destination site apply, not ours.

Your personal data

Our handling of your personal information is governed by our privacy policy, which sits alongside these terms. In brief: we collect minimal data (technical information from your browser, and any details you provide via the contact form), we do not sell it, and we process it in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018. For the full picture, including your rights and how to exercise them, read the privacy policy in full.

Gambling responsibly

Gambling should be entertainment, not a way to make money or solve financial problems. If it stops being fun — if you are chasing losses, borrowing to play, or feeling anxious about your balance — it is time to step back. Lotto24 provides tools to help: monthly deposit limits (capped at €1,000 by regulation), a 24-hour timeout button, and self-exclusion via the national OASIS system for a minimum of three months.

Help is available at no cost and in confidence. Contact GamCare on 0808 8020 133 (free, 24/7) or visit gamcare.org.uk. You can also reach BeGambleAware at begambleaware.org, or use GamStop (gamstop.co.uk) to self-exclude across all UK-licensed sites. Software such as Gamban (gamban.com) and BetBlocker (betblocker.org, free) can block gambling sites on your devices.

Service availability and changes

We aim to keep this site available at all times, but we do not guarantee uninterrupted access. Maintenance, technical issues, or factors beyond our control may cause temporary outages. We are not liable for any loss or inconvenience resulting from downtime.

We may update, suspend, or discontinue any part of the site at any time, without prior notice. We may also change these terms. When we do, the revised version will be published here with a new effective date. Continued use of the site after a change constitutes acceptance of the new terms.

Governing law and disputes

These terms are governed by the laws of England and Wales. Any dispute arising from your use of this site, or from these terms themselves, falls under the jurisdiction of the courts of England and Wales. If you access the site from outside the UK, you do so at your own initiative and are responsible for compliance with local laws.

Severability

If any provision of these terms is found to be unlawful, invalid, or unenforceable by a court, that provision is severed and the remainder of the terms continues in full force. The invalid provision is replaced, to the extent possible, by a valid one that achieves the same intent.

Contact

Questions about these terms, or about the operation of this site, should be directed to [email protected]. We aim to respond within 48 hours. For questions about your player account, deposits, withdrawals, or bonus eligibility, contact the operator directly at [email protected] or via their hotline on 040 299 960 996.

Last updated: 19 February 2026

This site is for players aged 18 and over (18+). If gambling stops feeling like entertainment, free and confidential support is available at BeGambleAware.org.

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